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  1. Emerson IT Help Desk
  2. Applications and Software

Applications and Software

Adobe Creative Cloud

  • Adobe Creative Cloud for Staff/Faculty Use
  • Installing Adobe Creative Cloud for Student Personal Use

Argos

  • Cognos to Argos Report Migration
  • Getting Started with Argos Reporting

Banner 9

  • Banner 9 Guides and Training
  • ERP Links
  • Getting Started with Banner
  • How to Register for Classes
  • How to set up an Ellucian Banner support account and submit a ticket

Canvas

  • Add Panopto Video/Audio Links to Canvas Modules
  • Build your Canvas Course in 5 Steps
  • Canvas and Google Collaborations
  • Canvas and Time Zones
  • Canvas Gradebook Guide
  • Canvas Gradebook Policies and Customization

See all 32 articles

Cognos

  • Getting Started with Cognos

Data CookBook

  • Getting Started with Data CookBook

Emerson Alert

  • Emerson Alert (Emergency Notifications) FAQ

Emerson.build

  • Emerson.build

Final Cut Pro

  • Installing Final Cut Pro X for 2020-2021 CreativityKit Students

Gmail

  • Accessing Emerson Services From Other Countries
  • Emerson Gmail on Mobile Device
  • Exporting Google Drive and Gmail (for departing students)
  • Managing Google Groups (Hosted Distribution Groups)
  • Sending to Mass Mail Lists
  • Shared Mailboxes and Distribution Groups

See all 7 articles

Google Workspace

  • Box to Google Drive Migration
  • Collecting Anonymous Feedback from Students
  • Data Management Tips for Google Workspace
  • Google and Canvas Collaborations
  • Google Chrome "Your organization will manage this profile" prompt
  • Google Workspace at Emerson College

See all 7 articles

Internet Browser

  • Exporting and Importing Browser Bookmarks
  • Syncing Bookmarks on Campus Computers

IT Self-Service

  • Emerson IT Self Service

LinkedIn Learning

  • Opening a Personal LinkedIn Learning Account

macOS

  • macOS Ventura Now Available
  • Zero Touch Deployment (Mac Machines)

Microsoft Office

  • Installing Microsoft Office for Staff/Faculty Personal Use
  • Installing Microsoft Office for Student Personal Use

Other Software

  • SAS Enterprise Miner Setup
  • Adobe Sign for Faculty and Staff
  • Software for Personal Devices

Panopto

  • Allow Others to Download My Panopto Video/Audio
  • Embed a Panopto Video/Audio in Canvas
  • Getting Started with Panopto
  • How to Install and Use the Android Panopto App
  • How to Install and Use the iOS Panopto App
  • How to Move Your Zoom Recordings to Panopto

See all 20 articles

Qualtrics

  • Getting started with Qualtrics

Remote Learning, Teaching, and Working

  • Teach Anywhere
  • Learn Anywhere
  • Work Anywhere

Skillshare

  • Student Guide: Accessing Skillshare
  • Faculty Guide: Skillshare Information

Slack

  • Slack

Spacebook

  • How to install/update the EMS desktop client for space managers
  • How to use EMS/SpaceBook
  • SpaceBook Booking Information

Windows OS

  • RDS Mac Install Guide

WordPress

  • About Word.Emerson WordPress Blogs
  • Adding Others to Your Word.Emerson Site
  • Anatomy of a WordPress Post
  • Embed a Panopto Video or Audio in WordPress
  • Getting Started with WordPress
  • Optimizing Images for WordPress

See all 7 articles

Workday

  • Publish a Work Phone to the Faculty & Staff Online Directory
  • Workday

Workspace ONE

  • Enrolling your PC into Workspace ONE Intelligent Hub

Xfinity

  • Xfinity on Campus

Xtender

  • Logging in to ApplicationXtender

Zoom

  • Inviting an external guest to a Zoom meeting
  • Best Practices for Teaching and Learning with Zoom
  • Getting to Know the Zoom Interface
  • Guidance for Faculty Interested in Recording Classes
  • How to Record Group Presentations as a Student
  • Improving your Zoom connection

See all 20 articles

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