Emerson IT Help Desk

Logging in to ApplicationXtender

ApplicationXtender (also called Banner Document Management) is Emerson's document and image storage solution.  It enables departments across campus to link documents directly to records in Banner, such as admission application documents, student transcripts, and financial aid records.

Logging in to Xtender requires logging in to Internet Native Banner (INB) first to sync your password. Follow this guide to ensure that your Java settings are configured properly for INB.

Next, log in to eCommon.  Go to the Banner tab and click on the 'Log in to INB' link.

   

If your INB account password differs from your Emerson account, you will receive a message that looks like this:

If so, click on the 'Click Here' link. If you did not receive this message, INB should start up automatically for you.

In INB, click on Tools -> Banner Document Management -> Retrieve Documents

You'll receive an alert window that looks like this:

Click 'OK' and a new browser window will open up. If you don't see anything, make sure to allow pop-ups for the inb.emerson.edu domain.

The new window should open up and you'll see the 'No Documents Found!' alert. You can ignore this.

Your Xtender account password is now synchronized to your Emerson account password. Before closing that browser window, make sure to log out of Xtender by clicking on the key icon in the top left corner.

If you have any questions or issues with the above steps, let us know by putting in a ticket!

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