Emerson IT Self Service

Overlain screen captures showing the Emerson IT Self Service app on both macOS and Windows

What is Emerson IT Self Service?

The best way to describe Emerson IT Self Service is that it’s like Emerson’s own personal App Store for staff and faculty using Emerson-owned Apple and PC computers, but we curate the app selection. If there is a particular application that you are missing on your Emerson-owned employee computer, browse here to find simple installers without needing to contact the Help Desk for assistance. You can also update to the latest version of macOS or Windows using this tool.

Who has access?

The service is limited to Emerson College staff and faculty using Emerson-owned laptop and desktop computers. This does not apply to personal computers not owned by the College, or public workstations in classroom and computer labs. 

How do I know if I have or can install Emerson IT Self Service?

If you have an Emerson-owned computer, then you should already have the application installed. You can find it in your applications folder with this icon:

Self-service app icon as seen in macOS

Just open the app and log in with your Emerson username and password to get started.

*If you do not see this application on your device, send us a message with your device C-Tag number at helpdesk@emerson.edu and we'll get you connected!

What is on Emerson IT Self Service?

You can find a variety of software, plugins, and fixes on Emerson IT Self Service, including:

  • Browsers (Chrome and Firefox)
  • Adobe Acrobat
  • Microsoft Office
  • Updates to the latest operating system version
  • And more!
Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a ticket