Skip to main content
Submit a Ticket
Sign in
Emerson College Technology & Media
IT Services
IT Services
Emerson Website
Submitting Web Requests
Update Your Online Directory Profile (Web Bio)
Updating Your Web Bio — Institutional Data
Accessibility
Adjusting Image Contrast
Ally Course Accessibility Report
Applying Universal Design for Learning (UDL) to Your Canvas Course
Creating Accessible Canvas Content
Creating Accessible Documents
Creating Accessible Videos
See all 14 articles
Account Offboarding
Account Access for Departing Employees
Account Access for Departing Students
Alumni Account
Alumni Email Service Changes
Data Backup and Recovery
Backing Up Data at Emerson College
Storing and Sharing Large Files and Video
Duo Two-Factor
Duo, Single Sign-On, & Two Factor Authentication
Using a U2F Hardware Token With Duo For 2FA
Hardware Repair
Hardware Repair - Emerson Owned Devices
Hardware Repair - Student Personal Devices
IT Equipment Reservation
IT Laptop Vending Agreement
IT Vending Guide
Reserving Equipment through Patron Portal
Lab & Classroom Computer
Lab Hardware
Lab & Classroom Printing
Lab and Kiosk Printing Guide
Print From Anywhere
Scanning in the labs
Name Change
Name Changes
Networking
Connecting Entertainment Devices to the Network (Boston)
Connecting to the Wired Network
Connecting to Wireless Networks with Android (Boston)
Connecting to Wireless Networks with Windows (Boston)
Connecting to Wireless with iOS (Boston)
Connecting to Wireless with Mac OS (Boston)
See all 14 articles
New Account
The Basics: Your Account and Getting Online
What is My Emerson Account for?
Password Reset
Change or Reset My Password
Phone
Avaya Campus Phones & Desktop Softphone
Avaya Workplace Mobile App Instructions
Electronic Faxing
Five9 Call Center
Grad Admission Avaya Workplace Instructions
Security Training
Basic Computer Maintenance
How to Recognize Phishing Emails
Working from Home Securely
Server
Bin
Staff & Faculty Computer Refresh
Computer & Tech Purchasing for Faculty & Staff
Computer Encryption
Moving Offices - IT Equipment Procedure
Windows 11 Now Available
Windows Off-Campus Login VPN