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  1. Emerson College Technology & Media
  2. IT Services

IT Services

Emerson Website

  • Submitting Web Requests
  • Update Your Online Directory Profile (Web Bio)
  • Updating Your Web Bio — Institutional Data

Accessibility

  • Adjusting Image Contrast
  • Ally Course Accessibility Report
  • Applying Universal Design for Learning (UDL) to Your Canvas Course
  • Creating Accessible Canvas Content
  • Creating Accessible Documents
  • Creating Accessible Videos

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Account Offboarding

  • Account Access for Departing Employees
  • Account Access for Departing Students

Alumni Account

  • Alumni Email Service Changes

Data Backup and Recovery

  • Backing Up Data at Emerson College
  • Storing and Sharing Large Files and Video

Duo Two-Factor

  • Duo, Single Sign-On, & Two Factor Authentication
  • Using a U2F Hardware Token With Duo For 2FA

Hardware Repair

  • Hardware Repair - Emerson Owned Devices
  • Hardware Repair - Student Personal Devices

IT Equipment Reservation

  • IT Laptop Vending Agreement
  • IT Vending Guide
  • Reserving Equipment through Patron Portal

Lab & Classroom Computer

  • Lab Hardware

Lab & Classroom Printing

  • Lab and Kiosk Printing Guide
  • Print From Anywhere
  • Scanning in the labs

Name Change

  • Name Changes

Networking

  • Connecting Entertainment Devices to the Network (Boston)
  • Connecting to the Wired Network
  • Connecting to Wireless Networks with Android (Boston)
  • Connecting to Wireless Networks with Windows (Boston)
  • Connecting to Wireless with iOS (Boston)
  • Connecting to Wireless with Mac OS (Boston)

See all 14 articles

New Account

  • The Basics: Your Account and Getting Online
  • What is My Emerson Account for?

Password Reset

  • Change or Reset My Password

Phone

  • Avaya Campus Phones & Desktop Softphone
  • Avaya Workplace Mobile App Instructions
  • Electronic Faxing
  • Five9 Call Center
  • Grad Admission Avaya Workplace Instructions

Security Training

  • Basic Computer Maintenance
  • How to Recognize Phishing Emails
  • Working from Home Securely

Server

  • Bin

Staff & Faculty Computer Refresh

  • Computer & Tech Purchasing for Faculty & Staff
  • Computer Encryption
  • Moving Offices - IT Equipment Procedure
  • Windows 11 Now Available
  • Windows Off-Campus Login VPN

Emerson College Technology & Media