Account Access for Departing Students

Withdrawn and Dismissed Students

Students who leave the College before fully completing a degree or certificate program will lose all access to their Emerson network and email access upon their end date. Data stored on these seems will be deleted and unrecoverable. See below for instructions on backing up Google account data prior to losing access.

Alumni how long you have access after graduating?

The following matrix and all information thereafter applies to Emerson students who have completed a degree or certificate program. After the defined timeframe(s), the respective account and all data associated with it will be deleted and unrecoverable.

If you become a Staff or Faculty member at any time, your account will exclusively follow the Account Access for Departing Employees process.

All accounts are subject to the Electronic Resources Acceptable Use Policy and as such may be disabled, deleted, or otherwise made unavailable for any reason including inactivity or security risk.

Please note that the College did have an Alumni Email Program previously, which granted extended access to email only. This program is scheduled to be retired for all current participants June 2025.

Service Ends on graduation 30 days 1 year Forever Paid option
Adobe Creative Cloud yes       yes
Campus buildings   yes      
Canvas     yes    
eCommon     yes    
Emerson.build     yes    yes
Gmail and Google Drive     yes    
Library Resources       yes  
Bin     yes    
Microsoft Office 365 yes        
VPN     yes    
Panopto     yes    
Word.emerson.edu     yes    
Zoom yes        

* Requires signup
† Read-only
‡ On-campus only

Emerson Google Account (includes Gmail, Google Drive, Photos)

You will retain access to your Emerson Gmail and Google Drive for one year after graduation, after which time, the account and all associated data (including Google Drive) will be deleted.

To back up your files and to prepare for a smooth transition away from your Emerson Gmail, please follow our guide for Exporting Google Drive and Gmail. Please note that Alumni Email participants already do not have Google Drive access, so Google Drive instructions are only applicable to active students or those still within a year since graduation.

Card Access to Administrative Buildings

You will retain tap access to all buildings that are not residence halls for 30 days after commencement.

eCommon

You will have access to eCommon for one year after graduation.

Canvas account

You will have read-only access to Canvas courses for one year after graduation. If you think you might want to access your old course materials in the future, you should download them during this one-year period.

Panopto account

You will have access to Panopto for one year after graduation. If you want to save your videos, you can enable podcasts on a folder or on each individual video. This allows you to download your videos as described in this guide.

Emerson.build

You will have access to Emerson.build for one year after graduation. Emerson.build is powered by Reclaim Hosting, with whom you can set up a personal hosting plan and migrate your Build site during this one-year period. You can also use the cPanel to export a complete backup of your site to use with a different hosting service of your choice.

Library Resources

For information on library resources that are available to Alumni, please visit the Iwasaki Library's article on Alumni access.

Bin

While you will technically have access to Isilon for one year after graduation, we strongly recommend you download your files to a storage drive before you leave campus, as this service cannot be accessed from elsewhere.

VPN

Students will continue to be able to log into our VPN for one year.

Word.emerson.edu

You can access your word.emerson.edu blog for one year after graduation. During this time, you should use the WordPress Export tool to download a copy of your blog. This content can then be imported to a new WordPress blog.

Adobe Creative Cloud

Your access to the Adobe Creative Cloud service and applications through Emerson will end as soon as you are no longer marked as enrolled in the school's system. Prior to completing your final term, back up any files you may have stored on the Adobe Creative Cloud service. You may also wish to save a copy of your Adobe documents to non-Adobe formats, so that you will be able to view them without the Adobe applications. Adobe also offers an option for graduates to create a free Adobe account and migrate media assets and is offering discounts for new graduates looking to buy the software. Note that Adobe currently only supports this for US-based accounts.

Microsoft Office 365

Your access to Microsoft Office 365 will end as soon as you are no longer marked as enrolled in the school's system. Downloaded copies of Office will fail to work once they check the license server, which may happen as soon as you graduate. While some applications (Google Docs and Sheets, Apache OpenOffice) may be able to open and edit some Office file formats, purchasing a license for Microsoft Office might be necessary to continue accessing some files. Note that if you have used Microsoft OneDrive with your Emerson account, you will have to migrate your data before graduating.

Zoom

Your Emerson Zoom account will be downgraded upon graduation to a Basic license, which will allow meetings of up to 40 minutes in duration for up to 100 participants. As long as you continue to have access to your Emerson email, you may continue to use Zoom with this account. If you require the additional features offered by a Licensed Zoom account, you will need to create a new Zoom account with a personal email.

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