You can reserve equipment from IT User Services online through the WebCheckout Patron Portal to ensure easy pickups and drop-offs at our office in Walker 530.
For a full list of available equipment, check out our vending catalog for all items and reservation periods.
Book in Advance
You can use the Patron Portal to book equipment at a minimum of 2 hours in advance of your pickup time. For all other requests, please contact User Services at 617-824-8080 or by email at helpdesk@emerson.edu.
Logging in
- Go to the WebCheckout Patron Portal.
- Enter your Emerson College username and password as the User ID and Password.
- Choose IT User Services
- If you wish to make a reservation from another checkout center available, please be aware that you will need to log in separately to do so.
- Please take a moment to read our message of the day, as it contains our operating hours, important announcements, and how to contact User Services in case of questions or emergencies.
Making a New Reservation
- Browse through the categories, and add items to the cart. Make sure to click Add for a specific item to reserve the individual resource—you should see the item appear in your cart in the top right corner.
- You can also search with the magnifying glass
by keyword.
- Once you complete your selections, click the Cart icon
, then Create Reservation.
- Review your reservation by adjusting the start and end times—you can make reservations via Patron Portal to borrow for a minimum of 2 hours and a maximum of 14 days.
- Please choose a pickup and return time that works with your schedule! While we can allow some grace period, arriving on time for your pickups and drop-offs will help us ensure that we maintain low density and contactless service.
- Please review any Resources in red to adjust any conflicts, either picking a different item or changing the start and end times of the reservation.
- You may add notes or attachments to the reservation—this can include faculty approval, questions, or other documentation.
- Press Submit Reservation to complete. We will receive an email for your request and add it to our queue for approval.
Editing a Reservation
- Log into the WebCheckout Patron Portal
- Click the Menu icon
in the top left corner and select My Account from the dropdown menu.
- On this page, you will see listed your Reservations, Current Checkouts, and History.
- You can only edit the bookings under My Reservation—click on the line of the reservation you would like to edit.
- A new window will appear to show the detail of that reservation. Select the Edit Reservation button on this window to make changes.
- Review and adjust the reservation, and Confirm any changes when you're done. You will also have the choice to Cancel Edits or Save for Later.
Canceling a Reservation
- Log into the WebCheckout Patron Portal
- Click the Menu icon
in the top left corner and select My Account from the dropdown menu.
- Click on the line of the reservation you would like to cancel.
- Select the Cancel Reservation button, and confirm this choice in the second popup window to complete.
- A prompt will appear to confirm you finished, and the reservation will remove from the My Account page.
Need additional help?
Please call us at 617-824-8080 or put in a ticket at it.emerson.edu