Emerson IT Help Desk

Lab and Kiosk Printing Guide

Emerson College labs and print kiosks provide users with access to black & white and color laser printers and photo inkjet printers. Here is information to help you take full advantage of these resources:

How to Print in the Labs

You can print to lab and kiosk printers from the one of our workstations or from your own computer.

When you choose File > Print at a lab or kiosk workstation, you will be able to select from the printers available at that location. Be sure to pick the correct type of printer for your needs, as prices vary.

When you have finished making selections in the print dialog, click Print or OK to send your job to the Print Release Station near the printer. Swipe your Emerson ID (or building access or ECcash card, where applicable) at this station and use the touch screen to select your print job. Then press Print to send the job to the printer, where it will print out momentarily.

Please note:

  • If you would like to use your own paper, labels, transparencies, etc. in the laser printers, please visit the I.T. Help Desk or see the lab assistant.
  • You must have your Emerson ID when you print. This is the only method accepted for print payment.
  • Always log out of the Print Release Station when you're done. You will be charged for any prints made from the station while you are logged in.
  • If you need any assistance while printing, see the lab assistant or call the I.T. Help Desk at ext. 8080.

Printing Costs

Each semester, $10.00 of printing credit is added to your Emerson ID. ECcash is used to pay for any additional printing. Professional Studies and Special Programs students will have $10.00 of printing credit attached to their building access cards.

Printing costs vary by the type of printer used and the size of the paper being printed on. Double-sided (or duplex) laser prints cost the same as single-sided prints.

Paper size Black & white laser Color laser
letter-size sheet (8.5" x 11") $0.05 $0.35
tabloid-size sheet (11" x 17")*
*available in APL, CADWPL, & XML
$0.30 $1.05

Double-Sided Printing (Duplexing)

Double-sided printing (duplexing) is available on all lab and kiosk grayscale laser printers and the color laser printers in the APL, WPL, and XML. Duplexing saves both paper and money, as each double-sided sheet still costs the same as a single-sided sheet.

To print duplex, you must set it in the print dialog. See below for detailed instructions on how to do this from a Macintosh or Windows computer.

Duplexing from Macintosh OS XLong-edge binding duplex turned on in a typical Mac OS X print dialog.

  1. Choose File > Print and select a printer from the Printer drop-down menu.
  2. If necessary, click the Show Details button to see additional drop-down menus.
  3. Select Layout from the third drop-down menu.
  4. Set the Two-Sided drop-down to Long-Edge binding or Short-Edge binding. The binding edge indicates which way you intend the page to be flipped over. Long-edge binding is the more frequently used setting.
    Note: When printing from your own computer, you may need to enable this option before printing: Open the Printers & Scanners System Preferences pane, and click Options & Supplies. Under the Options tab, check the box next to Duplex Unit, then click OK.
  5. Click Print when you are finished changing the rest of your settings.

Duplexing from Windows

Turning on duplexing on a Windows computer

  1. Choose File >Print and select the printer you wish to use from the Name drop-down menu.
  2. Click on the button or link for PropertiesPrinter Properties, or Preferences near the printer selection menu.
  3. In the Properties window that appears, select the Finishing tab.
  4. Underneath Document Options, check Print on both sides.
  5. Click OK to return to the main print dialog, and click OK again to print once you have finished changing the rest of your settings.

Printing from Your Own Computer

Due to required server upgrades made over the winter break, this feature is temporarily unavailable.

You don't need to use our computers to print from our printers! Just follow these steps to add lab and kiosk printers to your own computer:

Since some labs host classes during the day, we recommend printing to the APL, XML, or Print Kiosks. Your print job will be available at the print release station for two hours after you send it.

Macintosh OS X

  1. Download and install the HP print driver package from Apple's website.
  2. Download the OS X Print Scripts and mount the disk image. 
  3. IMPORTANT: Right-click (or Control+click) the icon corresponding to the printer you want to use, and select Open from the context menu.
  4. Click Open in the dialog box. If prompted, enter your computer's administrator password and click Modify Settings.
    Note: the Open option will only appear if you follow step 3 as it is written.
  5. The printer will be added to your list of available printers in the System Preferences Printers & Scanners pane.
    Lab and kiosk printers listed in the Printer preferences
    Repeat steps 3 and 4 to add any additional printers.
  6. Finally, you should ensure your print drivers are up-to-date. Open the App Store application (you can find this in the Apple menu), and go to the Updates section.
  7. Choose Store > Reload page from the menu bar. Wait a moment while the App Store checks for updates.
    waiting for update check 
  8. If the App Store finds an HP Printer Software Update, click Update to install it.
  9. You're all set—now you can print to a lab or kiosk printer from your own computer!

Windows 8 and 7

  1. In the address bar of a Windows file explorer window, type
    and press Enter.
  2. Sign in with your Emerson username (by typing emerson\firstname_lastname) and password, if prompted.
  3. Double-click on the name of the printer you would like to use.
  4. If prompted, click Install driver.
  5. Repeat steps 3 and 4 to add additional campus printers.
  6. You're all set—now you can print to a lab or kiosk printer from your own computer!


First Support Contact: the Help Desk


  • Lab computers
  • Users' computers with the IT-approved printers installed over the wireless

Not Supported:

  • You must have your Emerson ID when you print. This is the only method accepted for print payment. We do not accept cash.
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