Connecting Entertainment Devices to the Network (Boston)

After you've got your computer online, it's time for the fun stuff. Connecting an entertainment device (smart TV, console, streaming device, etc.) to Emerson's network is a bit different from connecting your computer, but fear not—the instructions below will get you up and running in no time!

Note About ELA

If you are connecting a device in ELA, simply request the wireless information from the front desk or orientation materials at ELA.

Connecting via Wi-Fi

We recommend you bring 5 GHz Wi-Fi capable devices for use in dense urban areas (like Emerson's residence halls), as 2.4 GHz Wi-Fi devices tend to encounter too much interference for a reliable connection.

Emerson's Wi-Fi uses a strong, enterprise-based security protocol called WPA2-Enterprise, which computers and smartphones support, but many other devices do not. To connect these devices, you will register them on the Emerson Guest network:

  1. Find your device's Wi-Fi hardware/MAC address using the instructions below.
  2. Go to this ClearPass web page to register your device:
    • Log in with your Emerson credentials. For username, type it as firstname.lastname or firstname_lastname, NOT firstname_lastname@emerson.edu. It will not work if you include the @emerson.edu.
    • Use colons or dashes as separators when you enter the MAC address, e.g., 00:1a:2b:3c:4d:5e, or 00-1a-2b-3c-4d-5e.
    • Select the type of your device: Gaming, Media-Player, Other, or Printer.
    • This one-time registration bypasses the 24-hour policy on Emerson Guest.
  3. In your device's network settings, connect to Emerson Guest
  4. If your device was already connected to Emerson Guest before you registered it, reboot your device, and then reconnect it to Emerson Guest. This should force it to reconnect as a registered device.

Even though your device joined our network via Emerson Guest, the registration means that it will be internally assigned to our Student or Staff networks, depending on your role. To connect your computer to this device, your computer must also be on our secure internal network. Do not join your computer to Emerson Guest in an attempt to find your device; keep your computer on Eduroam.

  Stay Secure!

We recommend setting up any security options your device may offer. Even though you've connected via Emerson Guest, your device is still joining the same network as everyone else in the dorm.

Connecting with Ethernet

Some devices like the Playstation, Xbox, Apple TV, and Roku have Ethernet ports, so you can connect that way if you like. Wii consoles also support Ethernet using a USB adapter. Once you're plugged in, do the following:

  1. Find your device's Ethernet hardware/MAC address using the instructions below.
  2. Go to this ClearPass web page to register your device:
    • Log in with your Emerson credentials
    • Use dashes or colons as separators when you enter the MAC address, e.g., 00-1a-2b-3c-4d-5e.
    • Select the type of your device: Gaming, Media-Player, Other, or Printer.
    • ClearPass handles both wired and wireless registrations. Be sure to register the proper MAC.
  3. Refresh your device's network connection. Some devices may refresh themselves automatically, but often you will need to initiate the refresh in one of the following ways:
    • Unplug the Ethernet cable, wait a few minutes and then plug it back in.
    • Restart the device.
    • Run the network connection troubleshooter (such as the Test Xbox Live Connection tool on Xbox).

Finding the MAC Address

Here is how to find the MAC address on the more common devices at Emerson. If your device isn't listed here, look through its menu for Settings or Information. There, you will usually find a Network Information or Network Setup section where the MAC address will be listed. You can also contact the Help Desk and we'll help!

Nintendo Switch, Nintendo 3DS, or Nintendo Wii U

Please consult these instructions from Nintendo to locate the MAC Address for your device

Nintendo Switch

Nintendo 3DS

Nintendo Wii U

Apple TV

1. Go to the main menu on your Apple TV device, and select Settings
2. Select About from the menu for the network information.
3. The MAC Address will be listed as either Wireless ID or Ethernet ID. If you are connecting via wireless, note the MAC address for Wireless ID, and if you are connecting via Ethernet, use Ethernet ID.

Fire TV Stick

1. From the Home screen, press Menu.
2. Select Settings.
3. The Wi-Fi MAC Address is located toward the bottom of the screen in the Device Info section.

The MAC address is also on the Connect to your network page during setup by scrolling to the right.

If the above is not available, go to Settings> MyFireTV > About to locate the MAC address.

Roku TV
1. Press the Home button on your remote.
2. Scroll down and select Settings.
3. Scroll down and click Network.
4. Select About
5. Locate the Wireless MAC address.
Note: Roku players (Express, Premiere, Stick+, Ultra, etc.) may also have their WiFi MAC address printed on the physical device as well.
Playstation 4
1. Select System.
2. Select System Information.
3. Your MAC address will be displayed on screen.
Playstation 5

1. Select the Gear icon in the upper right corner.
2. Select System then Console Information.
3. Your wired and wireless MAC address are listed at the bottom. Use the wired MAC address if you are connecting via Ethernet, and the Wireless MAC address if connecting via Wi-Fi.

Important: For the Playstation 5, for maximum stability, please make sure to go to Network > Settings > Setup Internet Connection, hover over your current network, then press the Options button and choose Advance Settings > Wi-Fi Frequency Bands. Switch the option from "Automatic" to "5 GHz."

Xbox One

1. Go to My Xbox in the Xbox dashboard and select Settings.
2. In the Settings pane, select Network.
3. Select Advanced Settings from the Network Settings tab.
4. The Wired and Wireless MAC address will be displayed to the right of your screen.

Xbox Series X/S

1. On the Xbox controller, press the Xbox button.
2. From the Profile & System menu, select Settings.
3. From the General section, select Network Settings.
4. Select Advanced Settings.
5. On the IP Settings menu, the wireless and wired MAC address will be listed.

 

Other networked devices (smart bulbs, digital assistants, etc.) may have network or connectivity requirements that prevent them from working in Emerson dormitories. Emerson IT will not help configure such devices.

In addition, students may not set up local-area networks or otherwise run private networks within the Emerson domain.

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