Emerson VPN for Mac and iOS with the Built-in Client (Backup Method)

This guide covers a backup way to connect to the Emerson VPN using the Cisco IPsec client built into macOS, iPhone, and iPad. Use this method only if GlobalProtect is unavailable or if the Help Desk has directed you here. For normal use, connect with GlobalProtect by following our standard VPN guide.

Before You Begin

• You will need your Emerson username and password.
• You will need Duo set up on your phone so you can approve a push notification when you connect.

Set Up the VPN on a Mac

1. From the Apple menu, open System Settings.
2. Click VPN in the sidebar.
3. Click the dropdown arrow next to the + button near the bottom right, then choose Cisco IPsec.
4. Enter the following:
   • Display Name: Emerson VPN
   • Server Address: vpn2.emerson.edu
   • Account Name: emerson\ followed by your Emerson username (for example, emerson\jane_doe)
   • Password: your Emerson account password
5. Under Authentication, enter the following:
   • Type: Shared Secret
   • Shared Secret: emerson (all lowercase)
   • Group Name: Emerson
6. Click Create.
7. Turn on the Emerson VPN toggle. Approve the Duo push on your phone, and you will be connected.

Set Up the VPN on an iPhone or iPad

1. Open Settings, tap General, then tap VPN & Device Management.
2. Tap VPN, then tap Add VPN Configuration….
3. Tap Type, choose IPsec, then tap back. The Cisco logo will appear at the top of the screen.
4. Enter the following:
   • Description: Emerson VPN
   • Server: vpn2.emerson.edu
   • Account: your Emerson username (for example, jane_doe)
   • Password: your Emerson account password
   • Leave Use Certificate turned off.
   • Group Name: Emerson
   • Secret: emerson (all lowercase)
5. Tap Done.
6. Back on the VPN screen, turn the Status switch on. Approve the Duo push on your phone, and you will be connected.

Reconnecting

Once the configuration is saved, you do not need to set it up again.

• Mac: Go to System Settings > VPN, turn on the Emerson VPN toggle, and approve the Duo push.
• iPhone or iPad: Go to Settings > General > VPN & Device Management > VPN, turn the Status switch on, and approve the Duo push.

Disconnecting

When you are done using resources that require the VPN, turn the connection back off.

• Mac: System Settings > VPN, then turn off the Emerson VPN toggle.
• iPhone or iPad: Settings > General > VPN & Device Management > VPN, then turn the Status switch off.