Zoom: Getting Started

Having difficulty connecting to Zoom? Check Zoom's Status Page for possible service disruptions.

Getting started (Desktop App)

Do you have an Emerson-owned Mac?

Please use the Emerson IT Self Service App to Install and Update Zoom.

  1. Go to zoom.emerson.edu and click Download.

    zoomsignin.png

  2. Under Zoom Client for Meetings, click Download. Once it finishes downloading, open the Zoom package.

    Image of Zoom Download menu.

  3. In the Install Zoom window, click Continue. Zoom will install itself and then open.

    Image of the Zoom Installer.

  4. Once Zoom opens, click Sign In.

    Image of Zoom load screen.

  5. Click Sign In with SSO

    Image of Zoom Sign In screen.

  6. In the Sign In with SSO window, type emerson for the company domain and click Continue. Duo will load in your web browser, sign in with your Emerson username and password.

    Image of Zoom company domain screen.

  7. In the pop-up window, click Open zoom.us. (If Zoom doesn't open, click Launch Zoom in the browser window.)

    Image of Zoom pop-up window.

  8. Once the Zoom app opens, you have several options for your meeting:

    Image of Zoom desktop app home screen.

    • Join a meeting: select Join to enter an existing meeting, or follow the invite or Zoom link you received from the Host to join that meeting.
    • Create a meeting: start an instant meeting for others to join by selecting New Meeting. Once the meeting starts, choose an audio conference option, and select/unmute your mic, speaker, and camera in the bottom left.
    • Share Screen

    • Schedule a meeting: To create a future meeting, select Schedule. A dialog bow will open for you to set the meeting and configure the settings.


Getting started (From the Web)

  1. Go to zoom.emerson.edu and select Sign in. Log in with your Emerson username and password.

    • You will need to sign out first if you previously signed in with another Zoom account. You may need to open an incognito browser window to sign in.

    Image of Emerson's Zoom website.

  2. From the main Zoom screen, you have several options:

    Image of Zoom homescreen.

    • Schedule a Meeting: select this to begin planning a future meeting. From the Schedule a Meeting screen, you can set the time, date, and general settings for the meeting.

    • Join a Meeting: select this to participate in a meeting hosted by someone else. (Note: Zoom will prompt you to download and open the Zoom desktop app.)

    • Host: select this to start an instant meeting. (Note: Zoom will prompt you to download and open Zoom.)


Getting started (Mobile)

  1. Download the Zoom app from your device's corresponding app store.
  2. Once it finishes downloading, open the Zoom app from your device's home screen and select Sign In.  

    Image of the Zoom app load screen.

  3. In the Sign In window, click on the SSO icon at the bottom of the screen. 

    Image of ths Zoom app sign in screen.

  4. In the pop-up window, enter emerson for your company domain. Once Duo loads in your device's browser, log in with your Emerson username and password.  

    Image of the Zoom app Sign In with SSO screen.

  5. Your browser will prompt you to open the Zoom app. Click Open.  

    Image of web broswer window asking to open the Zoom app.

  6. From the Meet & Chat screen, you have several options for your meeting:
    • Create a meeting: start an instant meeting for others to join by selecting New Meeting. Once the meeting starts, choose an audio conference option, and select/unmute your mic, speaker, and camera in the bottom left.
    • Join a meeting: select Join to enter an existing meeting, or follow the invite or Zoom link you received from the Host to join that meeting.
    • Schedule a meeting: To create a future meeting, select Schedule. A dialog bow will open for you to set the meeting and configure the settings.
    • Share Screen

    Image of Zoom app homescreen.

Additional Resources

Zoom's Getting Started Tutorial 

Zoom's Video Tutorials

Best Practices for Teaching and Learning with Zoom 

Tips for Facilitating Web Conferences 

Emerson IT Self Service 

Improving your Zoom connection

Zoom HIPAA Licenses 

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