Emerson IT Help Desk

How do I connect to Emerson's Wi-Fi?

Connecting to Emerson's Wi-Fi for the first time?

Selecting ECwireless from the Apple Wi-Fi menu

  1. Select ECwireless or Eduroam from your list of available wireless networks.
  2. Enter your ECnet username and password to authenticate.
  3. Accept and trust the certificate.

You're connected to Emerson's Wi-Fi! Detailed instructions per device/operating system are below.

NOTE: Windows XP is not supported.

If you're having any trouble connecting, take a look at our detailed instructions below.

Connecting with OS X

Connecting with Windows

Connecting with iOS

Connecting with Android

 

Registering a Pesky Wireless Device

Do you have a device that cannot connect to ECwireless or eduroam?

Devices such as Chromecasts, Apple TVs, Kindles, and portable game consoles sometimes do not support the encryption type enforced on ECwireless or eduroam, but you can register them here!

 

Emerson Guest Network

Are you or do you have a guest who'd like to join our network? Simply connect to the wireless network "Emerson Guest." Open a web browser and go to any page, and you'll be redirected to our guest registration form. Provide your name and email address, and you're good to go! Access is only available for 24 hours before having to re-register—if you have a longer stay at Emerson, please contact the Help Desk for a longer term guest account.

 

Eduroam

Eduroam is a wireless program that allows members from participating schools to easily and securely connect to the wireless on each other's campuses. Whether you're at Emerson or at another eduroam school, simply connect to the eduroam wireless network, log in with your full Emerson email address and password, and enjoy!

 

Additional Information

If you have trouble accessing ECwireless in a certain location, please email the time, date, exact location, and configuration information about your computer to: helpdesk@emerson.edu

Emerson College prohibits the use of equipment that interferes with the College's wireless network; this means you may not operate wireless base station hardware (including routers or Airport Express Base Stations) or software or other similar equipment in, on, or near College-owned buildings. Emerson assumes no responsibility to compensate you for any direct or incidental costs related to terminating interfering equipment.

Requests for temporary exceptions to the airspace policy must be addressed in writing to helpdesk@emerson.edu. For more information, please see Emerson College's Electronic Information Policy.

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