Eduroam is a Wi-Fi network that is both specific to Emerson and part of an international network you can connect to from other participating institutions. Once your device is set up here, it will connect automatically at any eduroam campus worldwide with no extra steps.
Connecting to eduroam (Boston & ELA)
For most devices the process is the same:
- Select eduroam from your list of available wireless networks.
- Enter your full Emerson email address (including @emerson.edu) and your Emerson password.
- For example, Carol D would sign in as carol_danvers@emerson.edu with her password c00Lm4rve1.
- If prompted to trust a certificate, accept the one for our authentication server, clearpass.emerson.edu. See the device-specific steps below for exactly how this looks on your platform.
Security note: eduroam does not use a login web page. If you are ever taken to a website asking for your Emerson email and password while joining eduroam, do not enter them and contact the Help Desk. On Mac and iOS the only server you should be asked to trust is clearpass.emerson.edu.
Device-specific setup (Boston & ELA)
Choose your device below. Field names and menu locations vary a little by manufacturer, operating system version, and language, so treat the labels as the most common wording rather than an exact match.
Full instructions and troubleshooting
For detailed, step-by-step instructions for your device, see:
- Connecting with iOS / iPadOS
- Connecting with Android
- Connecting with macOS
- Connecting with Windows
- Connecting with Chromebook
- Eduroam troubleshooting steps
Registering entertainment and other simple devices (Boston)
Some devices only prompt for a password rather than the username and password that eduroam requires. Devices such as game consoles, streaming devices, smart TVs, and printers generally do not support the enterprise encryption eduroam uses. Register these for the Emerson Devices network in Emerson's device portal at https://mydevices.emerson.edu, which generates a password for each registered device.
Register from a computer, phone, or tablet that is already on eduroam. The portal only loads while you are on the Emerson network, so you cannot reach it from off campus or from the device you are trying to register.
For detailed instructions, including how to find your device's MAC address and how to connect by Ethernet, see Connecting Entertainment Devices to the Network.
Emerson Guest network (Boston)
Have a guest who needs to get online? Connect to the wireless network Emerson Guest, open a web browser, and go to any page. You will be redirected to a guest registration form. Provide a name, email address, and phone number, and you are set. Access lasts 24 hours before you have to re-register. For a longer stay, contact the Help Desk for a longer-term guest account.
Tip: If your phone number comes up as invalid, add the country code in front of it. For the US, add +1.
Emerson Los Angeles
For guests and other devices on the ELA campus, contact ela_it@emerson.edu for wireless information.
Additional information
If you have trouble reaching Emerson's wireless network in a specific location, email the time, date, exact location, and your device's configuration details to helpdesk@emerson.edu.
Emerson College prohibits equipment that interferes with the College's wireless network. This means you may not operate wireless base station hardware (including routers or Airport Express Base Stations), software, or similar equipment in, on, or near College-owned buildings. Emerson assumes no responsibility to compensate you for any direct or incidental costs related to terminating interfering equipment.
Requests for temporary exceptions to the airspace policy must be made in writing to helpdesk@emerson.edu. For more information, see Emerson College's Electronic Resources Acceptable Use Policy.