Emerson IT Help Desk

What devices does Emerson's wireless support?

Emerson's Wi-Fi is encrypted with WPA2-Enterprise. This means that it's a good deal more complex than your home Linksys router!

You must have an Emerson username and password in order to connect, and your device must support WPA2-Enterprise. Keep in mind, WPA2 is different from WPA2-Enterprise!

Looking for specific connection instructions?

  Connecting with OS X

 Connecting with Windows

  Connecting with iOS

  Connecting with Android

 

What CAN connect to Emerson's Wi-Fi?

  • Almost any computer purchased since 2006 should support WPA2-Enterprise. Some older computers or network cards may not support it, but any modern computer will work fine!
  • iOS, Android, and Surface tablets
  • Kindle Paperwhite and newer

 

What CAN'T connect to Emerson's Wi-Fi?

  • Windows XP! Windows XP is not allowed to connect to our wireless networks. Windows XP is no longer supported by Microsoft, and it is considered a security risk to continue running.

If you're in doubt, try searching Google for "product name WPA2 Enterprise" or stop by the Help Desk and we'll be glad to help you figure it out!

 

Other devices

Game consoles like Playstation or Xbox, or Smart TVs and Chromecasts do not natively support WPA2-Enterprise, but as of Fall 2015, these devices are supported!

Instead of connecting the device to eduroam, you'll need to register it to our wireless system first. Then, connect the device to the Emerson Guest wireless network, and it'll be connected.

Please note: Because the device is registered, this means that despite connecting via Emerson Guest, your device will actually be assigned to our Student or Staff network, depending on who registered it. SO, for devices like Chromecasts and printers which you will use with your laptop or tablet, you must connect the laptop or tablet to our secure eduroam network, NOT to Emerson Guest. Your registered device will join the same network as everyone else in the dorm, so we suggest setting up any security options your device offers. Also, note that device registration is one time only; it does not require daily renewal. 

Game consoles, Apple TV's, and Roku's—anything with an ethernet port—can also be connected via wired ethernet if desired. Read more here about how to set that up!

Supported:

  • Laptops and desktops, running Mac OS 10.5+ or Windows 7+.

Best Effort:

  • Linux devices.
  • Gaming consoles.

Not Supported:

  • Devices that do not support WPA2 Enterprise / 802.1x connections.
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