Adding Others to Your Word.Emerson Site

Adding Non-Emerson users

If someone without an Emerson email address needs access to your site, please submit a request through the ticketing system and ITG will assist you.

Adding Emerson users

By default, WordPress doesn't support usernames containing non-alphanumeric characters such as an underscore or adding users in bulk. In order to add Emerson users to your site, you will need to import them using a CSV file. You can either submit a request with ITG or follow the instructions below to do so. 

• Download the template CSV file to get started
  • The template includes the required column headers on Row 1; these should not be edited
  • Row 2 in the template contains a sample of what your CSV should look like when you're finished
  • Rows 3-7 contain examples of what roles you can give your users

Fill in the CSV file

• user_login
  • This is ONLY the part of the part of an Emerson email address BEFORE the "@emerson.edu"
• user_email
  • The full email address, including the "@emerson.edu"
• first_name, last_name, display_name
  • If you're adding students, you can find this info in the People page of your Canvas course site
  • WordPress may not correctly process names with non-alphanumeric characters, so please don't include pronouns in the name fields
• role
  • The WordPress default roles are:
    • subscriber
    • editor
    • author
    • administrator
    • contributor
    • revisor
  • The most common roles are:
    • subscribers can only view the site without editing or adding any content to the site
    • editors can publish their own work
    • contributors cannot publish and also can't upload media
    • administrators can change theme settings

Import the file

• In your site, navigate to Dashboard > Users > Import From CSV
• In the Import users from a CSV file page:
  • CSV file: Select "Choose File" to locate the CSV on your computer
  • DO check the box "Update user when a username or email exists" next to Users update
  • DO NOT check the box next to Notification
• Click Import
• If you encounter an error, try again making sure the the Users update box is checked. If you still encounter an error, submit a request for help.