Emerson IT Help Desk


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From the emerson.build site - 

"EMERSON.BUILD is a new pilot project at Emerson College that gives participating Emersonians full control over their own web domains and the ability to easily create and launch a wide range of websites for academic or personal use.

EMERSON.BUILD users have access to powerful open source Internet tools that will allow them to create online portfolios, exhibits, online journals and magazines, wikis, FAQs, and many other kinds of digital resources and publications for use in courses, the co-curriculum or wherever and however else they choose. All EMERSON.BUILD users have full control and ownership of the content they create and share, even after they move beyond Emerson."

Sign up for an emerson.build domain 


    • Then hit Click to Continue, then confirm your registration!
    • That's it! You now have a domain!

CPanel Overview 

The cPanel, or control panel, is your landing page for emerson.build domains that lets you easily access and manage the files and applications of your account. Log into your cPanel through emerson.build - here you can see your active domains and personal account information at a glance.

Web Applications

Emerson has six featured applications listed, but there are many, many more that can be utilized. Just click on "View More," in order to see what possibilities lie in wait for your domain! For more information about web applications, click here


The Domains section of cPanel allows you to manage your addon domains, subdomains, aliases, and redirected domains. Additionally, you can use the Simple Zone Editor and Advanced Zone Editor to map different parts of your domain on different services. 

    • Addons act as second website with its own unique content. Please note, you are required to register the new domain name before you can host it. Reclaim offers a service for this for $7 a year without ID protection, and $12 a year with it.
    • Subdomains act as a second website with its own unique content without having to register a new domain name. Instead, you use your existing domain name and change the www to another relavant term. For example: territory.emersonkingdom.com
    • Redirects map old domains to your existing domain.
    • Aliases allows you to create additional domain names to be mapped to the current domain.

Within files, you are able to manage and organize all the files on your domain. To truly see the capabilities of these tools - just click and explore!

    • File Manager allows you to manage all files connected to your account, including renaming, uploading, and deleting them. You can also get to your file manager using the the Quick Links section at the top left of your cPanel.
    • Images lets your manage images that have been previously saved to your account. Check out a cPanel documentation article on that here.
    • Directory Privacy allows you to set a password to protect certain directories of your account.
    • Disk Usage helps you monitor your account's available space.
    • File Transfer Protocol (FTP) is a fast and convenient way to transfer large files online. More about
    • Backups are done automatically by Reclaim, but if you wish to know more, please look at this tutorial.

The Databases section allows you to create MySQL and PostgreSQL databases and users, and to modify and access to them. SQL stands for Structured Query Language. SQL is an international standard in querying and retrieving information from databases. PostgreSQL is an object-relational database management system.


    • phpMyAdmin: manages a single database as well as a whole MySQL server.
    • MySQL Database & MySQL Database Wizard: allows you to store and manage large amounts of information over the web; these are essential to running web-based applications, for example: bulletin boards, content management systems, and online shopping carts. The Wizard guides you through the setup of a MySQL database and user privileges.
    • Remote MySQL: You can use this to add a specific domain name so visitors can connect to your MySQL databases.

cPanel offers a number of different monitoring and statistic tools to help you administer your hosting account. Some of the more important and useful functions are explained in more depth below. 

    • Visitors: Use this to see your 1,000 most recent visitors for each of your domains.
    • Errors: This displays the last 300 errors on your site; helpful if looking for missing files or broken links.
    • Bandwidth: Bandwidth, also called data transfer rate, is usually expressed in bits per second (bps), and represents the amount of data transmitted through a connection over a period of time. Use this function to view the bandwidth usage for your site; see total usage, or by month. Includes web and mail usage.
    • Raw Access: This is another stats function that allows you to see who has visited your website without graphics. A downloadable zip file of your site's activity is availble.
    • Awstats: Allows you to see your website visitors with visual aides.

cPanel has an entire security section devoted to protecting different parts of customer web sites from the unauthorized access of their viewers. The cPanel Security section includes SSH Access, IP Blocker, SSL/TLS, Hotlink Protection, Leech Protection and ModSecurity. 

    • SSH Access: allows secure file transfers and remote logins online. Watch our video on how to manage SSH Keys on Reclaim Hosting here.
    • IP Blocker: This fuction allows you to block a range of IP addresses to prevent them from accessing your website. This is done by simply searching a qualified domain name.
    • SSL/TLS: The SSL/TLS Manager will allow you to generate SSL certificates, certificate signing requests, and private keys. These are all parts of using SSL to secure your website. Information is sent encrypted instead of in plain text.
    • Hotlink Protection: prevents other websites from directly linking to files on your website.
    • Leech Protection: prevents your users from giving out or publicly posting their passwords to a restricted area of your site
    • ModSecurity: protects your website from various attacks using a web application firewall, provides additional tools to monitor your Apache web server.

The Software section of cPanel is located towards the bottom of your cPanel dashboard. The only functions you really need to worry about in this category are Optimize Website and the Installatron Applications Installer. The rest are there if needed. 

    • Optimize Website: This function allows you to optimize the performance of your website by tweaking the way Apache handles requests
    • Installatron Applications Installer: Another route to the "View More" in Web Applications, which lists all available features that can be installed on your domain.

The Advanced Section is located at near the very end of your cPanel dashboard. We recommend using this area only if you are comfortable with utilizing these features.


    • Track DNS: this allows you to find out information about any domain; trace the route from the server to your computer, for example. This can be helpful to make sure your DNS is set up properly.
    • Indexes: This manager customizes the way a directory can be seen (or not seen) online.
    • Error Pages: In two simple steps, you can select the domain you wish to work with, and then create/edit error pages for that site that viewers will see.
    • Virus Scanner: is essentially what it sounds like; start a new virus scan in Mail, Entire Home DIrectory, Public Web Space or Public FTP space.

The Preferences area allows you to change your language, change the style of the interface, and your contact information. While we recommend that you leave your primary contact email as your emerson.edu email, you are more than welcome to add a second! Further, within Contact Information, you can update your notification preferences. 

Also see File Management and Web Application Basics on the emerson.build site! 

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