Getting started with Qualtrics

What is Qualtrics?

Qualtrics is the College approved application for designing and sending surveys.

All projects conducted at Emerson involving human subjects that meet the definition of research must be reviewed by the Institutional Research Board (IRB). Use IRB's decision tree to see if your project meets the definition of research.

Logging in

Standard access to Qualtrics is available to all Emerson users via Duo at If you are unable to log into Qualtrics, please contact the IT Help Desk for assistance.

Technical Support

  • 24/7 live technical support is available by logging into your Qualtrics account and clicking the "Help" button in the top right corner.
  • has a search engine providing technical support which can be used for small questions or to send support to Brand Administrators.
  • The Qualtrics Basecamp houses on-demand training videos, live training videos/webinars, and certification courses.
  • The Qualtrics Online Community as well as a Higher Education Community serves as a place to network and collaborate with other users, submit Feature Requests, and get access to additional resources such as Qualtrics Survey Formats and webinar recordings.
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