Emerson IT Help Desk

On The Hub Software Purchasing

As an Emerson staff or faculty member, you are entitled to a range of software benefits. For your Emerson-owned work computers, the IT Help Desk can install anything we have an institutional license for, and if we don't have one, we can work with your department to purchase what you need. For your personal devices however, we provide a service called On The Hub that allows you to purchase software at a significant discount. Note to FULL TIME staff and faculty: you do not need to purchase a license of Microsoft Office, even for your personal machine. We can install Office for you for free at any time. Unfortunately we do not offer this benefit to part-time employees. 

Accessing On The Hub:

The url for On The Hub is: https://emersoncollege.onthehub.com/. Once you reach the home page, you will need to register with your Emerson College email address by clicking "register" at the top-right.

On The Hub Home Page

When you register, you will receive a confirmation email to your Emerson email. This may take up to half an hour to arrive. Once received, you can start shopping.

Using On The Hub:

On The Hub operates just like any other online shopping website. Simply use the tabs at the top of the page to navigate to the software you want, click on the specific software, and click "Add to Cart."

Typical On The Hub catalog page

Once purchased, you will have the install media and the license key for the software. These licenses will check every year to see if your registered email address is still associated with the college. If not (ie. if you leave the college) you will not be able to renew your license. If you are still with the college, you can renew your license and continue using the software for another year.

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