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  1. Emerson IT Help Desk
  2. Application Support

Application Support

Emerson supports a variety of applications such as Canvas, Panopto, Workday, Zoom, and more. You can find guides on how to access and use these applications here.

Qualtrics

  • Getting started with Qualtrics

Banner 9

  • Banner 9 Guides and Training
  • Configuring Java for INB
  • ERP Links
  • ERP Product Versions
  • Getting Started with Banner
  • How to Register for Classes

See all 7 articles

Box

  • Adding Box Folders for Scanning on Konica Copiers
  • Box Drive
  • Getting Organized
  • Installing Box on Mobile Devices
  • Integrating with Google Docs/Sheets
  • Limitations and Considerations

See all 12 articles

Canvas

  • Add Panopto Video Links to Canvas Modules
  • Build your Canvas Flex or Online Course in 5 Steps
  • Canvas and Google Collaborations
  • Canvas and Time Zones
  • Canvas Gradebook Guide
  • Canvas Gradebook Policies and Customization

See all 32 articles

Cognos

  • Getting Started with Cognos

COVID-19 Tech Tools

  • COVID-19 Tech Tools: Symptom Checker and Scheduling Tests
  • Student: Maintain Contact Information

Data CookBook

  • Getting Started with Data CookBook

Emerson Alert

  • Emerson Alert (Emergency Notifications) FAQ

Emerson.build

  • Emerson.build

Internet Browser

  • Exporting and Importing Browser Bookmarks
  • Syncing Bookmarks on Campus Computers

Gmail

  • Accessing Emerson Services From Other Countries
  • Boomerang For Gmail
  • Emerson Gmail on Mobile Device
  • Managing Google Groups (Hosted Distribution Groups)
  • Sending to Mass Mail Lists
  • Shared Mailboxes and Distribution Groups

See all 8 articles

Google Workspace

  • Collecting Anonymous Feedback from Students
  • Google and Canvas Collaborations
  • Google Workspace at Emerson College
  • Managing More than One Google Account

LinkedIn Learning

  • Using LinkedIn Learning

Panopto

  • Allow Others to Download My Video
  • Embed a Panopto Video in Canvas
  • Getting Started with Panopto
  • How to Install and Use the Android Panopto App
  • How to Install and Use the iOS Panopto App
  • How to Move Your Zoom Recordings to Panopto

See all 18 articles

Slack

  • Using Slack

Spacebook

  • How to install/update the EMS desktop client for space managers
  • How to use EMS/Spacebook

WordPress

  • About WordPress Blogs at Emerson College
  • Anatomy of a WordPress Post
  • Embed a Panopto Video in WordPress
  • Getting Started with WordPress
  • Optimizing Images for WordPress
  • Sharing Your Word.emerson Site Publicly

See all 7 articles

Workday

  • Workday

Xfinity

  • Xfinity on Campus

Xtender

  • Logging in to ApplicationXtender

Zoom

  • Inviting an external guest to a Zoom meeting
  • Best Practices for Teaching and Learning with Zoom
  • Getting to Know the Zoom Interface
  • Guidance for Faculty Interested in Recording Classes
  • How to Record Group Presentations as a Student
  • Improving your Zoom connection

See all 18 articles

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