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  1. Emerson IT Help Desk
  2. Application Support

Application Support

Emerson supports a variety of applications such as Canvas, Panopto, Workday, Zoom, and more. You can find guides on how to access and use these applications here.

Argos

  • Cognos to Argos Report Migration
  • Getting Started with Argos Reporting

Skillshare

  • Student Guide: Accessing Skillshare
  • Faculty Guide: Skillshare Information

Qualtrics

  • Getting started with Qualtrics

Banner 9

  • Banner 9 Guides and Training
  • ERP Links
  • ERP Product Versions
  • Getting Started with Banner
  • How to Register for Classes
  • How to set up an Ellucian Banner support account and submit a ticket

Box

  • Adding Box Folders for Scanning on Konica Copiers
  • Box Drive
  • Getting Organized
  • Installing Box on Mobile Devices
  • Integrating with Google Docs/Sheets
  • Limitations and Considerations

See all 12 articles

Canvas

  • Add Panopto Video/Audio Links to Canvas Modules
  • Build your Canvas Course in 5 Steps
  • Canvas and Google Collaborations
  • Canvas and Time Zones
  • Canvas Gradebook Guide
  • Canvas Gradebook Policies and Customization

See all 28 articles

Cognos

  • Getting Started with Cognos

COVID-19 Tech Tools

  • Completing the COVID-19 Vaccination Attestation Form (Faculty & Staff)

Data CookBook

  • Getting Started with Data CookBook

Emerson Alert

  • Emerson Alert (Emergency Notifications) FAQ

Emerson.build

  • Emerson.build

Internet Browser

  • Exporting and Importing Browser Bookmarks
  • Syncing Bookmarks on Campus Computers

Gmail

  • Accessing Emerson Services From Other Countries
  • Emerson Gmail on Mobile Device
  • Managing Google Groups (Hosted Distribution Groups)
  • Sending to Mass Mail Lists
  • Shared Mailboxes and Distribution Groups
  • Using An Email Client for Emerson Gmail

Google Workspace

  • Box to Google Drive Migration
  • Collecting Anonymous Feedback from Students
  • Data Management Tips for Google Workspace
  • Google and Canvas Collaborations
  • Google Chrome "Your organization will manage this profile" prompt
  • Google Workspace at Emerson College

See all 7 articles

LinkedIn Learning

  • Opening a Personal LinkedIn Learning Account

Panopto

  • Allow Others to Download My Panopto Video/Audio
  • Embed a Panopto Video/Audio in Canvas
  • Getting Started with Panopto
  • How to Install and Use the Android Panopto App
  • How to Install and Use the iOS Panopto App
  • How to Move Your Zoom Recordings to Panopto

See all 19 articles

Slack

  • Slack

Spacebook

  • How to install/update the EMS desktop client for space managers
  • How to use EMS/SpaceBook
  • SpaceBook Booking Information

WordPress

  • About Word.Emerson WordPress Blogs
  • Adding Others to Your Word.Emerson Site
  • Anatomy of a WordPress Post
  • Embed a Panopto Video or Audio in WordPress
  • Getting Started with WordPress
  • Optimizing Images for WordPress

See all 8 articles

Workday

  • Publish a Work Phone to the Faculty & Staff Online Directory
  • Workday

Xfinity

  • Xfinity on Campus

Xtender

  • Logging in to ApplicationXtender

Zoom

  • Inviting an external guest to a Zoom meeting
  • Best Practices for Teaching and Learning with Zoom
  • Getting to Know the Zoom Interface
  • Guidance for Faculty Interested in Recording Classes
  • How to Record Group Presentations as a Student
  • Improving your Zoom connection

See all 20 articles

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