9/30/20 [IT Alert] Software Bug for iOS Users in COVID Test Scheduling Website

Good afternoon,

Please note that there is a confirmed software bug with our COVID-19 appointment scheduling software, AppointmentPlus, impacting iOS (iPhone/iPad) users only. Users have reported that upon booking an appointment, AppointmentPlus hangs and does not load.

To work around this, simply use a desktop or laptop and visit testing.emerson.edu in Chrome or Firefox when scheduling or managing your appointments.

AppointmentPlus informed us that they have identified the issue (which is impacting all of their customers) and resolving it is their top priority. We will update the community once resolved.

For general questions about testing, please contact testing@emerson.edu, and for any other technology questions, including problems logging into AppointmentPlus, please contact helpdesk@emerson.edu.

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