Using Citrix Workspace

Citrix Workspace allows you to temporarily run select pieces of software without installing them on your computer. It can be accessed in both macOS and Windows via a web browser or by using the Citrix Workspace app. For a list of software made available via Citrix Workspace, please review our Software for Personal Devices guide.  For assistance in opening downloaded SPSS files check our Windows and macOS instructions.

Using Citrix Workspace in a browser

  1. Visit http://emerson.cloud.com
  2. Log in with your Emerson credentials as follows:
    • Domain\user name: emerson\firstname_lastname or firstname_lastname@emerson.edu
      • Important: You will need to add the prefix emerson\ before your username. Please note the specific type of slash (backslash) or your complete email address.
    • Password: Your Emerson password
  3. When you log in, you will be asked how you want to access the workspace. To access it within your browser, click Use web browser1_Detect_Web_Browser.png
  4. Once logged in, you will need to click on the Favorites tab under Apps and select the application you wish to run. 7_Apps-1.png
    • The next time you log in, the application will be in your Recents tab on the main page for faster access.
  5. Once the application has loaded in a new browser tab, it can be used like a regular desktop application. 
  6. Be sure to quit the remote application fully when you have completed your work.

Using Citrix Workspace as an application

If you are using the Citrix Workspace app in a computer lab, skip to step 5

  1. Visit http://emerson.cloud.com
  2. Log in with your Emerson credentials as follows:
    • Domain\user name: emerson\firstname_lastname or firstname_lastname@emerson.edu
      • Important: You will need to add the prefix emerson\ before your username. Please note the specific type of slash (backslash) or your complete email address.
    • Password: Your Emerson password
  3. When you log in, click the button to allow the browser to Detect Workspace. 1_Detect_Workspace.pngYou will then be asked to agree with Citrix License Agreement, check the checkbox, and hit the download button.1a_Download.png 
  4. Once the software is downloaded, install it and then run it. 
  5. When you run the software for the first time, it will ask you for a server address: 3b_Win.png
    Enter emerson.cloud.com and click "Add."
  6. Next, the program will ask for your Emerson credentials: see Step 2 above for the appropriate formatting. 
  7. Once logged in, you will need to click on the Favorites tab under Apps and select the application you wish to run. 7_Apps-1.png
    • The next time you log in, the application will be in your Recents tab on the main page for faster access.
  8. The application you chose will behave similarly to an application native to your computer. 
  9. Be sure to quit the application fully when you have completed your work.

Opening SPSS files for use with Citrix in Windows

Faculty members often provide students with files to work on within the SPSS applications. The following steps will help you to open those files after you have downloaded them. 

Please note: The process for opening files stored locally on your machine is identical for both the browser version of Citrix Workspace and the desktop application. 

  1. Follow the above instructions to access the Citrix workspace and open your intended application.
  2.  When you open up SPSS, it should present the window in the screenshot below. Select "open another file" and then "Open."  Alternatively, from the "File" menu within SPSS, select "Open."  Windows_Mac_1.png
  3. From the next screen pull down the drop down menu and scroll up to the top to see your desktop. Navigate to folder that into which you downloaded or saved your file.Windows_2.png
  4. Once you are in the correct directory, select the file and click "Open."Windows_3.png

Opening SPSS files for use with Citrix in macOS

Faculty members often provide students with files to work on within the SPSS applications. The following steps will help you to open those files after you have downloaded them.

Please note: The process for opening files stored locally on your machine is identical for both the browser version of Citrix Workspace and the desktop application. 

  1. Follow the above instructions to access the Citrix workspace and open your intended application.
  2.  When you open up SPSS, it should present the window in the screenshot below. Select "open another file" and then "Open."  Alternatively, from the "File" menu within SPSS, select "Open." Windows_Mac_1.png
  3. From the next screen pull down the drop down menu and scroll up to "Local Disk." This should show your computers name directly next to it. Mac_2.png
  4. In the folder list that shows up, select Users -> "Your User Name" and then navigate to the folder into which you downloaded or saved your file. The drop down menu should look similar to this:Mac_3.png
  5. Once you are in the correct directory, select the file and click "Open."Windows_3.png

Troubleshooting

  • If you believe you're missing an app in the Citrix Workspace portal, please reach out to the  IT Help Desk. Be sure to include the relevant course code associated with your class, and the application you are unable to see.
  • If you experience unusually long load times or unreasonably slow application performance, please let us know.
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