Box Drive

For most users, Emerson IT suggests using the Box web interface for saving and storing files.

However, if you prefer working with a desktop workflow, we recommend Box Drive. Box Drive allows you access to all of your Box files from the comfort of your desktop without taking up a large amount of space on your hard drive, and with the added benefit of having them automatically backed up safely and securely to Box cloud.

Please Note

We no longer recommend Box Sync or ExpanDrive, so if you used either of these tools previously, be sure to back up your files to Box via the web interface, and then uninstall them before installing Box Drive. For uninstall instructions, visit Uninstalling Box Sync and Uninstalling ExpanDrive.

Installing Box Drive for Windows

Please note that Box Drive is not compatible with Windows 8, Windows 8.1, or on the Microsoft Surface Pro X.

    • Confirm your files are backed up to Box via the web interface.
    • Download the Box Drive installer from https://www.box.com/resources/downloads/drive and double click it. 
    • When complete, you will be presented with the Box Login dialog. Click Use Single Sign On (SSO), enter your Emerson email address, and authenticate with Duo.

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  • You have installed Box Drive successfully! You can now access Box Drive by opening Explorer and navigating to the folder named Box. Open this folder to display all of the contents of your All Files page on Box.com. You can navigate through any folder and open every file you see just as if it were a local file.
    • If you don't see the Box folder in File Explorer, Box Drive may not be running. In this case, from your Start menu click the Box icon or search for 'Box Drive'.
  • The blue cloud icon beside a file or folder indicates the item is safely stored and up to date in Box. Add or update a file or folder in Box Drive, and the icon changes to an orange syncing icon.
  • We recommend learning more about Box Drive via the resources listed at: https://www.box.com/drive

 

Installing Box Drive for Mac

Please note that Box Drive is still in beta for new computers on Apple's new M1 chip.

    • Confirm your files are backed up to Box via the web interface.
    • Download the Box Drive installer from https://www.box.com/resources/downloads/drive and double click it. 
    • When complete, you will be presented with the Box Login dialog. Click Use Single Sign On (SSO), enter your Emerson email address, and authenticate with Duo.

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  • You have installed Box Drive successfully! You can access Box Drive by opening Finder. In the sidebar, navigate to Devices > Favorites > Box. Open this folder to display all of the contents of your All Files page on Box.com. You can navigate through any folder and open every file you see just as if it were a local file.
  • The blue cloud icon beside a file or folder indicates the item is safely stored and up to date in Box. Add or update a file or folder in Box Drive, and the icon changes to an orange syncing icon.
  • We recommend learning more about Box Drive via the resources listed at: https://www.box.com/drive

Uninstall Box Sync for Mac

    • Check to see if you have Box Sync installed. If you see a "b" logo in your menu bar, you have Box Sync installed and need to first uninstall it. Click the "b" logo and choose Quit.

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    • Go to System Preferences > Extensions > Finder and uncheck Box Sync Finder Extension.

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    • Delete the Box Sync application in your Applications folder.

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    • Delete your Box Sync folder. Most users have this saved under their user profile.

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 Have any questions?

Call the help desk (617-824-8080) or send a ticket to helpdesk@emerson.edu

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