Emerson IT Help Desk

Classroom Support

Emerson’s classrooms offer a range of computing and audio/visual equipment.

First Support Contact: the Help Desk, 617-824-8080


  • Lab Operations specializes in troubleshooting computer issues including the Mac/PC teacher stations, lab computers, printers, card readers, tablets and scanners.
  • Media Services specializes in troubleshooting the media equipment including the touchpanels, projectors, VHS/DVD/Blu-Ray players, laptop connections and sound systems.

Best Effort:

  • Specialty cables, connectors or adapters needed to connect non-Emerson owned equipment to the projector or sound system.
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