What is Emerson IT Self Service?
The best way to describe Emerson IT Self Service is that it’s like Emerson’s own personal App Store for macOS users, but we curate the app selection. If there is a particular application that you are missing on your Emerson-owned employee computer, browse here to find simple installers without needing to contact the Help Desk for assistance. You can also update to the latest version of macOS using this tool.
Who has access?
The service is limited to Emerson College staff and faculty using Apple devices running macOS at this time.
How do I know if I have or can install Emerson IT Self Service?
Emerson IT Self Service is available on all Apple computers running macOS. If you have an Emerson-owned Apple computer, then you should already have the application installed. You can find it in your applications folder with this icon:
The icon may already be in your dock as well. Just open the app and log in with your Emerson username and password to get started.
What is on Emerson IT Self Service?
You can find a variety of software, plugins, and fixes on Emerson IT Self Service, including:
- Browsers (Chrome and Firefox)
- Adobe Acrobat
- Microsoft Office
- Updating to the latest macOS
- And more!