Emerson IT Help Desk

Videoconferencing and Webinars

Videoconferencing is a real-time, fully interactive video connection between people in different locations.

There are four IP-based video conferencing solutions available to you at Emerson College:

Use the comparison chart and descriptions below to find the option best serves your needs. Contact the IT Help Desk for assistance or to schedule a videoconference.

H.323 (LifeSize) LifeSize Cloud Adobe Connect Skype Highfive
Max connections per meeting 4 40 100 5 8
Video quality 720p30 @ 768 Kbps,
720p60 @ 1.1 Mbps,
1080p30 @ 1.7 Mbps
HD video up to 60 fps 640 x 480 720p 720p 30fps
Audio quality Wideband HD audio w/ built-in echo cancellation Wideband HD audio w/ built-in echo cancellation not specified not specified High Fidelity with built-in echo cancellation
Screen sharing checkmark checkmark checkmark checkmark
Screen control sharing     checkmark    
Virtual whiteboard support     checkmark checkmark
(requires plugin)
 
Online chat     checkmark checkmark  
File sharing     JPG, PNG, SWF, PPT, PPTX, PDF, FLV, F4V, MP3, MP4, and ZIP    
Can password-restrict meetings checkmark checkmark checkmark checkmark  
Recording capability     checkmark    
Can use w/o specialized hardware   checkmark checkmark checkmark checkmark
Can connect through web browser   checkmark
(Chrome only)
checkmark checkmark checkmark
Desktop app Mac OS X   checkmark checkmark checkmark checkmark
Windows   checkmark checkmark checkmark checkmark
Linux     no, but can connect through browser checkmark  
Mobile app iOS   checkmark checkmark checkmark checkmark
Android   checkmark checkmark checkmark checkmark
Windows phone       checkmark  
Blackberry       checkmark  

H.323 Videoconferencing Units (LifeSize)

H.323, a videoconferencing standard commonly used by government, education, and business sectors, is valued for its security and reliability. It requires the use of dedicated videoconferencing equipment, which is installed in the following Boston campus locations:

  • Walker 401 Classroom
  • Walker 416 Conference Room
  • 99 Summer St., Room 921 (Medium Conference Room)
  • 99 Summer St., Room 952 (Boardroom)

User guides are posted in each H.323 location.

Emerson's H.323 provider is LifeSize, but we can contact other providers' H.323 units (similar to how you can call any telephone, regardless of carrier).

Some ways Emerson is currently using H.323:

  • Conducting a class in either LA or Boston, where students on both coasts can participate.
  • Distant participation in meetings.
  • Videoconferencing between the Boston and LA campuses.
  • Videoconferencing with other schools or businesses who have H.323 systems.

Contact Media Services for assistance with an H.323 videoconference.

LifeSize Cloud

LifeSize Cloud icon

LifeSize also has a cloud-based service which allows you to videoconference with your computer's webcam, your mobile device, a telephone (audio-only), as well as from H.323 units. It provides a more secure network connection and improved performance over similar services, like Skype.

LifeSize Cloud accommodates guests, but at least one registered user or an H.323 unit must be present to hold a meeting.

Some ways Emerson is currently using LifeSize Cloud:

  • One-on-one desktop videoconferencing.
  • Distant participation in meetings.
  • Videoconferencing between our campuses or with other schools and businesses.

Contact Media Services for assistance with setting up a LifeSize Cloud meeting.

User guide for joining into a LifeSize Cloud meeting

Adobe Connect

Adobe Connect iconAdobe Connect accommodates large attendance numbers and interactive features (such as a virtual whiteboard, file sharing, and chat), making it ideal for webinars and special events. Participants only need a browser running Flash Player to join, but will need the Connect Meeting add-in to share their screen.

Some ways Adobe Connect is being used on campus now:

  • One-on-one videoconferencing.
  • Webinars with up to 100 participants.
  • Broadcasting departmental meetings and staff forums.
  • Sharing documents with distant participants in a meeting.

To log-in to Adobe Connect at Emerson, go to connect.emerson.edu and log-in with your Emerson username and password. Everyone at Emerson has access to sign-in to Adobe Connect, but we have a limited number of Host licenses. 

If you are looking to Host a meeting or webinar with Adobe Connect, please contact Media Services, media_services@emerson.edu or 617-824-8676, at least 48 business hours in advance of your event so that we can activate your account as a Host, and assist in setting up your webinar room and URL.

User guide for Adobe Connect

Skype

Skype icon Skype is a free service that can be used with your mobile device or your computer's webcam to place video calls. Unlike the options above, all participants in a Skype meeting must sign up for a free account.

Here are some examples of how Skype is being used on campus now:

  • One-on-one video conferencing.
  • Guest speaker lecturing to a class.
  • Distant participating in meetings

You do not need to go through IT to schedule Skype calls, but please feel free to contact the Help Desk if you would like assistance! You can also borrow external web cameras from Media Services.

User guide for Skype

Highfive

2554062_highfive_logo.jpg Similar to Lifesize Cloud, Highfive allows you to videoconference with your computer's webcam or your mobile device, as well as from Highfive hardware units. It provides a more secure network connection and improved performance over similar services, like Skype.

Highfive cameras are installed in the following Boston campus locations, but can be requested for set up and delivery to conference rooms, as long as there is a flat-panel TV with speakers available:

  • 20 Park Plaza, IT Conference Room A
  • Ansin 407, IT Conference Room
  • 216 Tremont, Career Services Conference Room

Some ways Emerson is currently using Highfive:

  • One-on-one desktop videoconferencing.
  • Distant participation in interviews and meetings.
  • Videoconferencing between our campuses or with other schools and businesses.

Contact Media Services for assistance with a Highfive meeting.

User guide for Highfive

 

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