Emerson IT Help Desk

Work Anywhere

Stuck at home and need to get some work done? Thankfully, this is easy! Jump ahead to a specific section, or read on to find out how to get connected:


  Connecting to the VPN


  Connecting to Box


  Connecting to Banner


  Accessing your email


  Collaborating with Slack


The most crucial element to working away from campus is the VPN. VPN stands for Virtual Private Network, and very simply, it makes a connection between your remote network, such as your home WiFi or a coffeeshop, and Emerson's network, allowing you to access all of our services. Certain things like Banner are inaccessible without the VPN!

Already have the VPN set up and want to check if it's working? The box below will tell you if you're successfully connected.

Getting connected to the VPN is easy, but there are a few steps if you've never done it before. Instructions are available at http://it.emerson.edu/vpn for Windows, OS X, iOS, and Android, so you can get connected no matter what device you're using!

Connecting to the Emerson VPN


Once you're connected successfully, read on below to start accessing your files!



Box is a cloud storage solution used at Emerson for securely storing, sharing, and accessing college data. A college Box account, with 25GB of space, is available to all students, faculty, and staff, and accessible from the Internet on any computer or mobile device.

Log in at box.emerson.edu using any web browser, or install the Box app for all mobile platforms. For instructions on how to share files and folders and much more, visit it.emerson.edu/box.



You may also need to connect to Banner, or INB, while you're at home. First, you'll need to make sure you have the latest version of Java installed! Java is available for free from java.com, and they also have a dedicated Do I have Java? tool available.

During the installation process, you will be prompted to install the Ask.com Search Toolbar. This is Adware, being distributed due to a partnership with Oracle.Please make sure to uncheck the box below to NOT install this toolbar!

Installing Java

With Java installed and up-to-date, there's one more piece of configuration necessary:

  • Open either System Preferences on OS X or the Control Panel on Windows, and open the Java Control Panel, labeled Java.
  • Click on the Security tab, and click on Edit Site List... to add a site exception
  • Click Add and type http://inb.emerson.edu - when you press Enter, Java will warn you that this is considered a security risk. Click Continue, this is not a problem!
  • If you need access to PPRD as well, add another exception forhttp://testweb1.erp.emerson.edu and again click Continue
  • Click OK to close the Exception Site List
  • Then click the button marked Restore Security Prompts, and then click OK

Java Site Exception for INB

You may need to restart your browser after making these changes in order to fully enable Java. Then, you'll need to accept a few warning boxes as you connect to INB, but then you'll be all set to log in.

Allow Java to run to access INB


Did you know that you can always access your Emerson email at gmail.emerson.edu? You don't even need the VPN: it's always available from anywhere!

The Gmail web interface allows you to manage your own mailbox and calendar, as well as others that you may have access to, and is as full-featured as most email clients.

We've got plenty more information about how to make the most of your Emerson Gmail!


What's Slack? Slack is a chatroom and instant messaging service at its most basic level. You can create or join public chatrooms, create or be invited to private groups, and message individuals directly. For example, everyone auto-joins the "#general" channel ("channel" is another word for "chatroom") when they sign up. Everyone can see and message anyone else in the user list on the left.

Emerson College Slack

When you're stuck at home, Slack can be invaluable for collaborating and keeping in touch with your colleagues.

Check out more information on how to use Slack and how to sign up!

Have questions? You can always reach the IT Help Desk by phone at 617-824-8080 or submit a request through our Help Center! You can also tweet us @EmersonIT.

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