Emerson IT Help Desk

Adding/Updating your Konica copier settings

If your office has recently received a new Konica copier, you will need to adjust your computer's settings to print to the new machine. First you will need to remove the settings for the old copier, and then add the settings for the new one, by following the steps outlined here.

Removing existing Konica copiers 

Windows 7, 8, 10

  1. Click on the Start windows10-icon.png button, begin to type
    Control Panel
    and select Control Panel once it shows up.
  2. In Control Panel, select View devices and printers (under Hardware and Sound).
  3. Right-click the copier and select Remove Device.

Mac

  1. Launch System Preferences by going to the Apple apple-icon.png menu and selecting System Preferences.
  2. In System Preferences, select Printers & Scanners in the second row.
  3. Highlight the copier and select the minus symbol to remove it from the list.

Adding a new Konica copier

Windows 7, 8, 10

  1. Open a File Explorer window and type
    \\sofie
    in the file path field.
  2. Click ViewDetails for a cleaner layout to find the copier you need.
  3. Once you locate the copier within Sofie double-click it.
  4. It will automatically install for your user profile.
  5. Once installed, click on the Start windows10-icon.png button, and start typing 
    Control Panel
    and then click the Control Panel option when it appears.
  6. In Control Panel, select View devices and printers (under Hardware and Sound).
  7. Right-click the copier that you just added and select Printer Preferences.
  8. In the new dialog box select the Basic tab.
  9. Select the Authentication/Account track button.
  10. Under Account Track enter your copy code into the Password field. You can leave the Department field blank. If you have forgotten your copy code, contact the Print & Copy Center, 617-824-8593.
  11. Once you’ve entered your copy code, click Verify. If you have been set up to be able to print to the copier, you will see a confirmation that this succeeded. 

Mac

  1. Go into your Applications folder and launch the app Emerson IT Self Service.
  2. Log in to Emerson IT Self Service.
  3. On the right sidebar, select the Printers category.
  4. Find the copier you would like to add and select Install.
  5. Open Mozilla Firefox.
  6. Select File > Print.
  7. Select the copier from the drop down under Printer.
  8. Click the drop down that says Firefox (if you do not see this dropdown, click the Show Details button), and select Output Method.
  9. Check the box for Account Track.
  10. In the new window, leave the Department Name field blank, and enter your copy code as the Password. If you have forgotten your copy code, contact the Print & Copy Center, 617-824-8593.
  11. Enable the checkbox for Save Settings, and click OK.
  12. Back in the Print dialog, click the Presets drop down menu and select Save current settings as preset…
  13. Give the preset a name, select Only this printer, and click OK. Your copy code has been saved in this preset for future use.

 You're all set to print to the new Konica copier! 

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